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BIGGBY COFFEE STUDY GUIDE 2025 QUESTIONS AND ANSWERS What does the P in PERC stand for? - ....ANSWER ...-Perception by customers that we respect their time and move them as quickly as possible. What does the E in PERC stand for? - ....ANSWER ...-Every customer leaves the store in a better mood than when the customer arrived. What does the R in PERC stand for? - ....ANSWER ...-Recognize each customer as an individual. What does the C in PERC stand for? - ....ANSWER ...-Consistently produce a high quality beverage. (T/F) You can have any facial hair as long as it is maintained. - ....ANSWER ...- True. (T/F) A solid-color long sleeve shirt can be worn under a short sleeve shirt. ....ANSWER ...-True. (T/F) BIGGBY does not allow visible tattoos. - ....ANSWER ...-False. Tattoos are allowed as long as they are not excessive or offensive. (T/F) If your hair reaches your shoulders it must be restrained. - ....ANSWER ...- True. …FOR DTUDY PURPOSES ONLY…©️2025 ALL RIGHTS RESERVED… 1