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BIGGBY COFFEE EXAM 2025 QUESTIONS AND ANSWERS What is P of PERC? - ....ANSWER ...-Perception by customers that we respect their time and move them as quickly as possible. What is E of PERC? - ....ANSWER ...-Every customer leaves the store in a better mood than when the customer arrived. What is R of PERC? - ....ANSWER ...-Recognize each customer as an individual. What is C of PERC? - ....ANSWER ...-Consistently produce a high quality beverage. What are the Biggby Coffee cultural values? - ....ANSWER ...-Make friends. Have fun. Be yourself. Share great coffee. What is the correct version of the Shotpuller's First Position Priority? ....ANSWER ...-Pull shots and set up drinks. What is the correct version of the Shotpuller's Second Position Priority? ....ANSWER ...-Complete and serve toasted food, including Bragels. What is the correct version of the Shotpuller's Third Position Priority? ....ANSWER ...-Brew coffee and run laps. …FOR DTUDY PURPOSES ONLY…©️2025 ALL RIGHTS RESERVED… 1