Content Preview

BIGGBY COFFEE EXAM 2025 QUESTIONS AND ANSWERS What is P in PERC? - ....ANSWER ...-Perception by customers that we respect their time and move them as quickly as possible What is E in PERC? - ....ANSWER ...-Every customer leaves the store in a better mood than when the customer arrived What is R in PERC? - ....ANSWER ...-Recognize each customer as an individual What is C in PERC? - ....ANSWER ...-Consistently produce a high quality beverage What are the Biggby Cultural Values? - ....ANSWER ...-make friends, have fun, B yourself, share great coffee What's the correct version of the Shotpuller's First Position Priority ....ANSWER ...-Pull shots and set up drinks What's the correct version of the Shotpuller's Second Position Priority ....ANSWER ...-Complete and serve toasted food, including Bragels What's the correct version of the Shotpuller's Third Position Priority? ....ANSWER ...-Brew Coffee and Run Laps …FOR DTUDY PURPOSES ONLY…©️2025 ALL RIGHTS RESERVED… 1