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GROUND SCHOOL TEST 1 2025 QUESTIONS AND ANSWERS What are the four Standards of performance? - ....ANSWER ...-Safety, Customer Service, Teamwork, Professionalism What are the 6 accountable items required for check in? - ....ANSWER ...-Charged Skypro w/ credit card reader, Updated OBM/AH, Valid CREW ID badge, Cabin access key, Passport, Wrist watch When are crew briefings required? - ....ANSWER ...-Prior to each duty period, At beginning of each day, When there is a change in aircraft type What are the steps of the mental review? - ....ANSWER ...-PEEEL - P- Potential ABP's. E- Emergency equipment location and operation. E- Exit location and operation. E- Emergency procedures and commands. L- Location of special assistance passengers. What procedure do you follow when Arming and Cross Checking doors? ....ANSWER ...-STOP, THINK, & LOCATE What is the Chain of Command? - ....ANSWER ...-1. Captain (PIC) 2. Captain (Non-PIC) 3. Line Check Pilot 4. First Officers. 5. Purser/FL 6. SER - Service leader (INT only) Economy leader (Interport leader) Relief Flight Leader (non BE flights with crew rest only) 7. Other FA's in seniority order. ....FOR STUDY PURPOSES...©️2025 ALL RIGHTS RESERVED... 1