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CVS Pharmacy Technician License Exam 2025 Questions and Answers Counseling - --Answer --While Technicians are able to make the offer to counsel, they are not able to conduct a counseling or provide recommendations about prescriptions or health related product to a patient. Counseling may only be done by a Pharmacist or Pharmacy Intern, under the supervision of a Pharmacist. The counseling is typically done in-person at any point throughout pharmacy business hours. If the patient is not present in person, counseling may be done over the phone or be put in writing. Patients are provided the pharmacy's phone number on their prescription bag and are always encouraged to call the pharmacy should they have any questions. Delivery - --Answer --While the Pharmacists and Technicians may offer delivery, most facilities will use an outside courier to conduct the delivery. For HIPAA reasons, only pertinent information for the delivery will be viewable to the courier. If the patient is not home at the time of the delivery, the package should be returned to the pharmacy and rescheduled for delivery. Pharmacy Tech Duties ....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1